Singapore University of Social Sciences

Organizational Behavior (MGMT317)


This course provides an overview and analysis of various behavioral concepts affecting human behaviour in business organisations, with emphasis on research, theory, and practice.

Level: 3
Credit Units: 5
Presentation Pattern: Every semester
E-Learning: BLENDED - Learning is done MAINLY online using interactive study materials in Canvas. Students receive guidance and support from online instructors via discussion forums and emails. This is supplemented with SOME face-to-face sessions. If the course has an exam component, this will be administered on-campus.


  • Introducing Organizational Behavior
  • Values, Personality and Individual Differences
  • Motivation and Job Design
  • Rewards, Performance Management and How Groups Work
  • Teamwork, Team Performance, Power and Politics
  • Leadership Theories and Emerging Leadership Perspectives
  • Decision Making and Communication
  • Organizational Conflict, Negotiation, Culture and Development
  • Organization Goals, Structures, Strategic Capabilities and Design

Learning Outcome

  • Explain the origins and foundations of organizational behavior, including processes and consequences of those processes.
  • Examine the various theories of leadership, comparing and contrasting them, showing similarities and differences.
  • Assess the process of individual and group decision making, and demonstrate when each should be used.
  • Examine group dynamics, power and influence in organizations, and explain how they are interrelated.
  • Explain how the process of perception and diversity influences the management processes and contributes to individual differences.
  • Describe sources of conflict and stress in organizations and illustrate ways of effectively managing them.
  • Compare the various theories of motivation and describe how managers can best use them with employees.
  • Evaluate the various types of performance appraisals and analyze how they relate to organizations’ development.
  • Describe the process of job design and explore the steps taken in organizational design and structure.
  • Analyze how organizations adapt to and confront change, both internal and external, in the larger society.
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