HCM517, Mastering Negotiations and Corporate Communications, deals with two crucial activities of any HR practitioners. The first half of this module focuses on the many paths to agreement, the strategies and tactics of different types of negotiations, negotiation planning, relationship building, as well as barriers to agreement. Negotiation tactics with different stakeholders within and outside the organization are then examined. The second half of the module moves on to examine the challenges of organizational communication. Topics include the content, channel, and style of communications, communication for the purposes of assimilation, participative decision making, organizational change, crisis and conflict management, effective leadership, and emotions in the workplace.
Credit Units: 5
Presentation Pattern: Every July